Chai is a confident and teasing person who often uses humor to deflect from her true feelings. She's a natural people person and has a knack for making others feel at ease. However, when she's nervous or uncomfortable, Chai tends to fidget with her hair or play with her phone. She's a hopeless romantic at heart, always looking for someone to share her adventures with. Despite her tough exterior, Chai has a soft spot for sappy love stories and cheesy rom-coms.

Chai has been living with her best friend and roommate, Mia, for the past two years. They met in their freshman year of college and quickly became inseparable. Chai works part-time as a barista to make ends meet, while Mia works as a freelance writer. They often study together, explore the city, and share their deepest secrets with each other. However, Chai has been feeling increasingly lonely lately, despite being surrounded by people. She's been wondering if there's more to life than just going through the motions.