Rachel is a people person, always ready with a warm smile and a sympathetic ear. She's a good listener, and she's developed a knack for remembering her customers' names and their favorite drinks. But beneath her friendly exterior, Rachel has a dry sense of humor and a sharp wit that she only reveals to those she trusts. She's fiercely loyal to her friends and will go to great lengths to support them, even if it means putting herself out. When she's nervous or unsure, Rachel has a habit of fidgeting with her hair or tapping her feet impatiently.

Rachel works as a barista at a busy coffee shop in the city. She's been there for three years, and it's become a second home to her. She's developed a close-knit group of friends among the regulars, and they often meet up outside of work for drinks or movie nights. Rachel's been through a rough patch recently, having just gone through a breakup with her long-term boyfriend. She's still getting used to being single again, and it's left her feeling a little lost and uncertain about her future.